FAQ's
Click here for MinaTalk Adapter Installation Guide
Can I keep my phone number?
Yes, in most cases you can. You need to fax us your recent bill and we will request a transfer. It usually takes 5-7 business days for the number to transfer.
What about 9-1-1?
We provide 911 support, but there are different types of 911 service and it is to your benefit to find out what level of 911 service you will be receiving. Check out http://www.911voip.org for more details about VoIP and 911 service.
Installing VoIP into your home network
You have your VoIP ATA and now you're not sure how to install it into your home network. The first thing you need to determine is how your network is setup. Do you have a broadband router? If you have more than one computer connected to your broadband Internet connection then you probably have a broadband router. To make sure, find your DSL or cable modem and follow the ethernet cable out of it. If it goes into the back of your PC then you don't have a router. If it goes into another device then that is most likely your router. If you have a router then you will usually want to plug your VoIP device into one of the ports on the router. If you're out of available ports on your router, then you will need a network switch to expand the number of network ports you have available. After you've plugged in your VoIP device to the network and powered it up you should have service. Connect a regular phone to the phone jack on the ATA and try to make a call.
Voice Mail Setup
Dial from your home phone *123 to access your voice mail.
If you are accessing first time then you need to setup your voicemail.
Press *123 (star/asterisk 123) and wait for voice prompts then enter your PIN as your phone number including area code (Ex. 7182222222) and follow the voice prompts to complete the setup.
To add Voice-mail-to-email - login in to your account and click setup voicemail and add email address.
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Warning: I am able to write to the configuration file: /home/content/m/i/n/minatalk/html/includes/configure.php. This is a potential security risk - please set the right user permissions on this file.